Dispatch operation

Content was last updated in 06.22.10-00

Revision History

Dispatch is also a reference on how shipping happens in R2 .  In a real -case business scenario, this would refer to shipping the items, kits, assets required on the order to destination.

Figure 1.0: Dispatch window

1. Order details: Displays the order header detail like Order no., description, Payment terms, Start and end date etc.,

2. Product ID/ Asset ID/Container ID: Enter the product id/ asset id/Container ID to ship the item to destination.

3. Scan the product/asset/container: Scans the barcode of the product/asset/container number using the device camera.

4. Item list: Displays the item list which need to shipped.

5. Ship all: To ship all the items listed on the order.

6. Delivery receipt: To retrieve the delivery receipt.

7. All:

8. Departments: Displays the department list.

9. Expand all: Expands the kits, packages.

10. Collapse all: Collapses the kit children, packages etc.,

How to dispatch items?

1. Login to Warehouse app.

2. Select the Dispatch option . The following screen appears as shown in Figure 2.0.

3. The window shows all Orders on which conducting an Asset Dispatch operation is possible.

   • The list of Orders can be sorted on basis of either of the 3 parameters — Order Date, Order# and Customer Name.

4. Double click to select the Order, for which you want to perform the Dispatch operation.

Figure 2.0: Dispatch tab

5. The Dispatch operation window displays the Asset Lists (Serial Item) already added to the order.

   • The window header displays the following information

   • Order ID

   • Order Description

   • Customer's Name and Address Details

   • Order's PO Number

   • Order's Start and End dates

   • You can use the Camera/Barcode scanner button to scan and include any Asset to the Order.

   • • Else you can type-in the SKU ID of the item in the text box.

Figure 2.1: Asset List

6. To expand an Asset, click on it to see the part details.

   • The list of items on any Order, can also be sorted on any of the columns in the grid — Status, Action, SKU ID, Asset ID, Shipped and/or Returned Count.

Figure 2.2: Expanded Asset List

7. To Dispatch any item from the list, tap the asset line.

8. The next window shows the possible options while dispatch the filled item.

   • Directly dispatch an item

   • Dispatch an item and capture it's picture

   • View the item's picture. (No dispatch is performed).

9. You can dispatch all items in a single step, by taping on the Dispatch All button.

10. To dispatch the selected item, perform one of above two steps, and then tap. Yes.

Figure 2.3: Expanded Asset List in the Dispatch Window

11. To open and read the Delivery Receipt, tap the document button.

Figure 2.4: Delivery receipt icon

12. The Delivery Receipt is displayed in document format.

    • You can print it directly from the app (if your phone has a compatible printer configured).

    • • Depending on the type of printer used, the document can be printed physically or digitally (as a PDF).

    • You can also sign the document digitally through your device's touch screen.

    • • Once you sign the document and tap on save, the signature appear on the document.

Figure 2.5: Delivery Receipt